Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Rugby | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains what information we collect, how we use it, and your rights as a patient. By using our services, you agree to the practices described in this policy.

Who We Are

Pharmacy Weight Loss Rugby is a GPhC registered online pharmacy weight loss clinic serving patients in Rugby, UK. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate in full compliance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We act as the data controller for all personal information processed through our services.

Data We Collect

To provide safe and effective pharmacy services, we collect and process the following categories of information:

• Personal identifiers: Full name, date of birth, gender, and contact details including address, phone number, and email address.
• Health and medical information: Medical history, current medications, weight loss goals, consultation responses, and any information relevant to your treatment.
• Payment information: Billing details processed securely through our payment provider.
• Technical data: IP address, browser type, and website usage data collected during your visit.

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

How We Use Your Data

Your information is used solely for lawful, legitimate purposes directly related to your care and our business operations:

• To assess your suitability for weight loss treatments and provide pharmacist-approved prescriptions.
• To process and dispatch your medication, which is delivered within 1 working day once approved by our pharmacist.
• To maintain accurate medical records and ensure continuity of care.
• To communicate with you regarding your consultation, order, or any clinical concerns.
• To comply with legal and regulatory obligations as a GPhC registered pharmacy.
• To improve our website and services based on anonymised usage data.

We will never sell your personal data or use it for unsolicited marketing without your explicit consent.

Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use the following types:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Help us monitor traffic and improve our content anonymously.
• Functional cookies: Remember your preferences to personalise your experience.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

Third Party Sharing

We do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties where necessary to deliver our services:

• Delivery partners: To fulfil and dispatch your medication orders securely.
• Payment processors: To handle transactions safely and in accordance with PCI DSS standards.
• IT and platform providers: Who support our systems and are bound by strict confidentiality agreements.
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information.

All third parties we work with are required to protect your data in line with UK GDPR standards.

Data Security and Retention

We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Patient records are retained in line with NHS and GPhC guidelines, typically for a minimum of eight years, after which data is securely deleted or anonymised.

Your Data Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information. You may also request that we restrict or object to certain types of processing. To exercise any of these rights, please contact us directly and we will respond promptly.

Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

Pharmacy Weight Loss Rugby, Rugby, UK

GPhC Registration No. 9012511